What do your speed test results mean?

When you run our speed test you will see two speedometers measuring Upload Speeds (on the left) and Download Speeds (on the right). In most cases, you should keep an eye on the download speed as this impacts most common online activity.

The results will depend on the type of internet connection you are using.

What download speed should you see?

Plan Type Maximum Download Speed Typical Download Speeds*
NBN Basic (12 Mbps) 12 Mbps 5 – 10 Mbps
NBN Standard (25 Mbps) 25 Mbps 15 – 22 Mbps
NBN Standard Plus (50 Mbps) 50 Mbps 30 – 45 Mbps
NBN Premium (100 Mbps) 100 Mbps 60 – 90 Mbps
ADSL2+ 24 Mbps 5 – 10 Mbps
w/ Speed Boost
20 – 25 Mbps
70 – 80 Mbps

* Typical Speeds are a rough estimate of what the speed you might experience but your experience will vary.

What is a good internet speed?

You could argue that a good internet speed is getting the maximum for the plan you pay for, but in reality there are a number of reasons why you might never see these maximum speeds. Annoying as this sounds, the answer relies on a number of factors that relate to your specific circumstances.

In general, if you experience speeds similar to the Typical Speeds listed above, and if you can use the internet for the things you need it for, then you could consider this a good result.

If your connection is often significantly slower than these estimates, especially during the important peak times in the evening, you should speak to your provider about a remedy.

How do speed tests work?

The speed is measured by measuring how long it takes for you computer to download a small amount of data from a server and send it back. The result is how fast it can download and upload the data. Speed test should always just be used as a guide as there are a number of things that can impact a speed test, including:

  • Location of the server that is sending and receiving the data can change the result considerably. The closer the server the faster the reading
  • Number of connected devices
  • Peak periods when more people are online at the same time in your local area will likely result in a slower speed if there’s congestion
  • Your home network setup and the types of devices you are using can impact the speed. For example if you run the test on your computer that is connected via a cable to your modem, you may get a faster speed than if you use a Wi-Fi connection.

The main point is that speed tests should only be used as a guide and to get a more accurate picture you need to be testing a regular intervals using a consistent setup to understand your average performance.

Which speed is right for me?

If you’re on an ADSL connection, you really don’t get too much choice when it comes to your internet speeds; unfortunately, you just end up getting what you’re given. ADSL speeds are typically dependent on where you live, the quality of the wiring in your area, and the distance between your place and your local telephone exchange.

When it comes to the NBN, you have a choice of four different speed tiers. Not all internet service providers offer all four, but these are what you’ll commonly find.

  • Basic Evening Speed (NBN 12) is a basic internet connection, roughly equivalent to ADSL2+ speeds. Unless you’re a very light internet user, you should look at 25Mbps as a minimum.
  • Standard Evening Speed (NBN 25) should work from smaller households with standard internet usage like watching movies, streaming music and everyday web browsing. 25Mbps is the minimum you need to stream 4K video, but you’ll have very little capacity for anyone else on your network.
  • Standard Plus Evening Speed (NBN 50) is suitable for larger families or households with multiple devices watching movies, gaming, streaming music and videos.
  • Premium Evening Speed (NBN 100) is great for large families or share houses that need to get lots of people online at the same time. It is particularly good for people that download and upload large files to the web like photos, video games, or movies.

If you’re after a Standard Plus or Premium plan, you may need to buy a Standard Evening plan, and then get faster speeds by paying for a “speed pack” or a “speed boost”.